How bekerja works
From booking to the nurse's arrival — everything is transparent and easy to track.
Register or log in
± 2 minutesCreate an account with email or Google, verify your email, then log in to the dashboard. From here you can book, monitor, and manage your family's care in one place.
- Register via email + OTP code or directly with Google
- One dashboard for orders, schedules, and reports
- Your data is safe & private
Place a service order
± 5 minutesThrough a step-by-step booking form, choose the service, required procedures, duration & schedule, location, and patient details. You can also choose a nurse yourself or leave it to our team.
- Choose procedures based on the patient's needs
- Choose a nurse yourself or 'no preference'
- Fill in patient details & a family contact
Confirmation & scheduling
± 2–6 hoursOur team reviews the order, assigns the most suitable verified nurse, and sets up the visit schedule. The order status and schedule appear right away in your dashboard.
- A verified nurse is assigned based on the patient's condition
- Visit schedule shown in the dashboard
- Order status updated: confirmed → in progress
Nurse arrives & you monitor
As scheduledThe nurse arrives on schedule and begins care. Every day the nurse fills in an online report (vital signs, medication, activities, complaints) that you can view directly in the dashboard.
- Nurse visit schedule in the dashboard
- Daily online reports: vital signs, medication, activities
- Support team on standby 7 days a week
Questions about the process
Frequently asked questions before starting care with bekerja.
Still have questions? Ask us
How soon can a nurse start?
Usually the day after you approve the recommendation. For urgent needs, let us know in the chat — we'll try for the same day.
Can I choose the nurse myself?
Yes. We send you candidate profiles and you decide. You can also have an introductory video call before the first day.
What if our needs change along the way?
Just let our support team know. The schedule, type of service, or nurse can be adjusted at any time.
Is there a consultation fee?
No. The initial consultation via WhatsApp is completely free with no commitment.
Ready to start care?
Tell us what you need — our team replies within minutes.