What is home care?
Home care is a health care and support service provided at the patient's home. The professional who comes can be an elderly caregiver, a licensed medical nurse, a physiotherapist, or a nanny, depending on needs. The patient stays in a familiar environment, while the family gets professional help with daily care, recovery, or health monitoring.
Home care differs from hospitalization: it is not intended for emergency conditions. If there are emergency signs — severe shortness of breath, chest pain, loss of consciousness — immediately call 119 or the nearest emergency room.
Types of home care services
There are six types of home care services most commonly needed by families in Indonesia. The rates below are daily rates at bekerja.id.
| Services | For whom | Rate per day |
|---|---|---|
| Elderly Caregiver | Elderly companionship & care at home. | Rp250,000–Rp300,000 |
| Medical Nurse | Certified nurses for medical needs. | Rp350,000–Rp450,000 |
| Babysitter | Trained and verified child caregivers. | Rp200,000–Rp275,000 |
| Post-Surgery & Stroke Nurse | Recovery after surgery & stroke. | Rp325,000–Rp425,000 |
| Physiotherapy | Physical therapy at home by a physiotherapist. | Rp250,000–Rp350,000 |
| Disability Companion | Daily support for people with disabilities. | Rp225,000–Rp300,000 |
Also available are doctor consultations and psychologist consultations online via chat or video call.
When do families need home care?
Consider home care if any of the following conditions occur:
- Elderly parents start having difficulty bathing, eating, moving around, or taking medications on time.
- A patient returns home from the hospital after surgery or stroke and needs gradual recovery.
- There are routine medical procedures at home, such as wound care, vital sign monitoring, IV, or catheter care.
- The family works and cannot provide support throughout the day or night.
- A baby or toddler needs a trained and verified caregiver.
- A person with a disability needs support with daily activities.
How much does home care cost?
Home care caregiver fees at bekerja.id start from Rp250,000 per day. The final price adjusts based on service type, patient condition, duration, and city, and is communicated upfront with no hidden costs.
12-hour shift (day/night)
24-hour support, caregiver stays at home
One dedicated caregiver, saves ±15% compared to daily rates
Factors affecting cost: skill level (licensed medical nurses cost more than elderly caregivers), duration (monthly packages save more), overnight stay needs, and medical procedures required. If the family does not provide meals, there is a caregiver meal allowance of Rp70,000/day paid directly to the caregiver — not part of the bill.
Home care, hospital, or nursing home?
All three have different roles. Home care is best suited when the patient's condition is stable and the family wants the patient to stay at home with personal support.
| Aspect | Home care | Hospital admission | Nursing home |
|---|---|---|---|
| Locations | At patient's home | In a hospital | In a nursing home |
| Support | One nurse per patient | Nurses rotate for multiple patients | Caregiver for several residents |
| Suitable for | Stable condition, recovery, long-term care | Acute conditions, intensive procedures & examinations | Elderly requiring a maintained living facility |
| Family involvement | High — family stays close & monitors | Limited visiting hours | Limited visit schedules |
| Medical emergency | No — call 119/emergency room | Yes | Depends on facility |
How to choose a safe home care caregiver
The caregiver will enter your home and care for your family member. Use this checklist before choosing a service provider:
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1
Ensure identity verification & background check
Ask if the caregiver has passed document verification, interviews, and background checks.
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2
Check STR/SIP for medical procedures
Procedures like IV, injections, or wound care should only be performed by licensed nurses with current STR certification.
-
3
Request competency testing that matches your needs
Elderly caregivers, post-stroke care, and babysitters require different skills — ensure they match the patient's condition.
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4
Agree on duties & schedule in writing
Daily task details, work hours, and overnight stay rules should be clear from the start.
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5
Choose one with daily reports
Reports on vital signs, medications, and activities let the family monitor from afar.
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6
Ask about caregiver replacement policy
A good provider offers replacement if the caregiver is not a good fit.
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7
Understand total costs upfront
Make sure there are no hidden costs, including meal allowance and transportation.
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8
Pay to official company account
Avoid transfers to personal accounts; request an invoice and receipt.
How to book a home care caregiver at bekerja.id
Booking can be done in four steps, and the initial consultation is free:
- 1Free consultation via WhatsApp or log into your bekerja.id account.
- 2Fill in your order: service, schedule, duration, location, and patient condition.
- 3The team assigns a verified caregiver; make payment via bank transfer.
- 4Caregiver arrives on schedule; monitor daily reports from your dashboard.